about Us

Our Story

Our journey began with a simple but powerful mission: to help individuals build confidence and navigate life’s moments with grace. We recognized the importance of etiquette, not just as a set of rules, but as a way to create positive impressions, foster respect, and ensure individuals feel empowered in any environment.

Over the years, we’ve honed our approach to ensure that our training is not only practical but impactful, focusing on real-life scenarios where etiquette can make all the difference. Through thoughtful, hands-on learning, we guide our participants to become polished, self-assured individuals who stand out for their respectful demeanor and confidence in any setting.

About Our Founder

Natanish Hines is the visionary CEO and Founder of Etiquette and Protocol Solutions, a distinguished institution committed to fostering excellence through the mastery of etiquette. With over two decades of multifaceted experience spanning education, agricultural leadership, and professional training, she has established herself as an FIB-accredited Master Trainer specializing in business and dining etiquette, public speaking, and cultural intelligence.

Her work is underpinned by a profound commitment to community development, as evidenced by her leadership roles within the Optimist International Caribbean District and her pioneering initiatives that promote sustainability and empowerment. Natanish Hines exemplifies transformational leadership, equipping individuals to navigate the complexities of modern society with poise, precision, and purpose.

Customer Review

"My increased knowledge in Public Speaking has given me the confidence I need to succeed as a Radio Host"

Natanish is highly knowledgeable about all the programs offered at Etiquette & Protocol Solutions. Her classes are well-structured, combining both theory and hands-on training. She maintains a professional approach, meeting each student at their current level and patiently guiding them toward mastery in their chosen course. My enhanced public speaking skills have given me the confidence I need to succeed as a radio host! I highly recommend her training courses to anyone looking to elevate themselves and refine their skills. Thanks to Natanish, I am more than ready for that fine dining experience. BRING IT ON!

— Carleen

Some of our amazing clients

Frequently Asked Questions

Find answers to common questions about our services, including dining skills training, social skills development, group workshops, private lessons, event planning, and more.

What types of etiquette training do you offer?

We provide a range of etiquette training services, including table etiquette, social manners, tea etiquette, and professional protocol training. Each course is tailored to suit individuals, teens, or groups, ensuring a comprehensive and engaging learning experience

Do you offer group sessions or private lessons?

Yes, we provide both group sessions and private lessons tailored to your specific needs. Our private etiquette training offers a personalized experience, ideal for individuals seeking focused attention on areas like table manners, social etiquette, or professional protocol. Meanwhile, our group sessions are perfect for schools, organizations, families, or social gatherings, allowing participants to learn together in an engaging and interactive environment. Whether it’s a one-on-one session or a team event, we ensure every participant gains practical skills and confidence

Do you offer corporate etiquette training?

Yes, we work with businesses to provide professional etiquette and protocol training for teams, focusing on areas like workplace communication, dining etiquette, and creating a polished image.

How do I know which course is right for me or my teen?

We’re here to help! Contact us to discuss your goals, and we’ll recommend the best course to meet your needs—whether it’s dining etiquette, social manners, or professional protocol.

How interactive are your sessions?

All our sessions are hands-on and engaging. Participants practice what they learn in real-life scenarios to ensure the skills are effectively applied.

How can I book a session or event?

Booking is easy! You can reach out to us via our website, phone, or email to schedule a session or plan an event. Flexible options are available to suit your schedule.

At Etiquette and Protocol, we are dedicated to equipping individuals with the essential dining and social etiquette skills needed to navigate any occasion with poise and confidence.

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